Click here to visit the Quality Time podcast pageLean management focuses on continuous improvement through making incremental process changes to improve quality and efficiency.

This course explores identifying and addressing disruptive and inappropriate behaviors in communication with colleagues, patients, and families. It delves into the concept of microaggressions, examining how they manifest in medical settings and impact interactions.

LIVESTREAM (Virtual) 

This course includes a discussion of the importance of inter-departmental communication regarding patients’ medical history, family history, and current me