Emerging Leader Program: Focusing on the Customer - June 2, 2022

June 2, 2022

Houston Methodist Academy of Leadership & Learning

Emerging Leader Program

Focusing on the Customer - Having a Proactive Approach to Meet Customers Needs

Target Audience

Registered Nurse

Learning Objectives

Nursing Learning Outcome:

On completion of this activity, registered nurses will report via post activity survey an increased understanding of the use of emotional intelligence in anticipating the needs of patient and family. They will also identify at least one active listening tool that they can be apply to personal practice.

Course summary
Available credit: 
  • 1.83 Attendance
  • 1.83 Nursing Contact Hours

    Houston Methodist is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

    Houston Methodist will award 1.83 Nursing Continuing Professional Development contact hours for this activity. Participants must attend the activity in its entirety and complete the continuing education evaluation.

Course opens: 
03/30/2022
Course expires: 
09/30/2023
Event starts: 
06/02/2022 - 8:00am CDT
Event ends: 
06/02/2022 - 10:00am CDT
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Amy Shanks, BA, MA

Houston Methodist is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

 To be awarded 1.83 continuing professional development hours, the participant must attend the program in its entirety and complete the evaluation tool.

Available Credit

  • 1.83 Attendance
  • 1.83 Nursing Contact Hours

    Houston Methodist is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

    Houston Methodist will award 1.83 Nursing Continuing Professional Development contact hours for this activity. Participants must attend the activity in its entirety and complete the continuing education evaluation.

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