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Communication and Resolution Program - How to communicate with patients after an unexpected event. - August 28, 2026
Virtual
Learning Objectives
- Define communication and resolution program (CRP) at Houston Methodist - how we communicate after an unexpected event.
- Identify CRP Physician Champions - Roles and Responsibilities
- Define serious reportable events
- Review new communication pathways
- Introduce care for the caregiver program
Course summary
- 1.00 AMA PRA Category 1 Credit™
Houston Methodist is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Houston Methodist designates this Live activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 1.00 Medical Ethics and/or Professional Responsibility
- 1.00 Attendance
Christie Barreda, MSN, RN, CPHQ, HACP
System Director of Patient Safety
Physicians
Houston Methodist is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
Houston Methodist designates this live activity for a maximum of 1 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Ethics and/or Professionalism
Houston Methodist designates this activity for 1 hour of education in medical ethics and/or professional responsibility.
Available Credit
- 1.00 AMA PRA Category 1 Credit™
Houston Methodist is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Houston Methodist designates this Live activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 1.00 Medical Ethics and/or Professional Responsibility
- 1.00 Attendance
STEPS TO REGISTER:
- STEP 1 - Select the applicable fee and add to cart to complete the checkout process.
- STEP 2 - Once registered, click the "Take Course" button to begin the activity.
FEES
| REGISTRATION TYPE | FEE |
|---|---|
| Houston Methodist (HM) employee | Free |
| Physician (HMCC ACO PCP) | Free |
| Physician (HMPAQ) | Free |
| Physician (Private physician located within the Greater Houston Area)* | $35 |
| Physician (Private physician located outside the Greater Houston Area) | Free |
| Resident / Fellow (No CME) | Free |
| Allied Health Professional / All Others | Free |
* In compliance with HM’s policy on Physician Non-Monetary Compensation regarding “Stark Law,” private physicians who reside and/or practice medicine within the Greater Houston Area are required to pay the full Fair Market Value registration fee.