
Rethinking How Health Care Responds to Adverse Events| Quality Time with Dr. Schaal-Online CE Course (FOR PHYSICIANS IGHA)
THIS IS THE PAID VERSION REQUIRED FOR PRIVATE PHYSICIANS WITHIN GREATER HOUSTON AREA ONLY*. ALL OTHER LEARNERS ARE ELIGIBLE TO ATTEND THE ACTIVITY FOR FREE HERE.
Click here to visit the Quality Time podcast page
Nearly one in four patients admitted to a U.S. hospital suffers from an adverse event. Of those events, about one in four are thought to be preventable and are usually the result of a system failure.
On this episode of Quality Time, Dr. Evan Benjamin, director of Community Innovation and former chief medical officer at Ariadne Labs, explores how healthcare organizations can respond to patient harm with accountability, compassion and transparency. He discusses communication and resolution programs, the importance of a strong culture of safety and why open, honest conversations help organizations learn from adverse events, support clinicians and patients and build trust while advancing high reliability in healthcare.
Guest: Dr. Evan Benjamin, director of Community Innovation and former chief medical officer at Ariadne Labs; associate professor at Harvard Medical School and the Harvard T.H. Chan School of Public Health.
Notable Topics Covered:
- Patient safety and preventable harm
- Communication and Resolution Programs
- PACT (Pathway to Accountability, Compassion and Transparency)
- High Reliability Organizations
Links:
- Dr. Evan Benjamin (LinkedIn)
- Ariadne Labs
- Ariadne Labs: Celebrating 10 Years of Impact
- PACT Collaborative
- Collaborative for Accountability and Improvement
- Harvard Medical School
- Harvard T.H. Chan School of Public Health
Fees
| REGISTRATION TYPE | FEE |
|---|---|
Private physician (located within the Greater Houston Area)* | $20 |
* In compliance with HM’s policy on Physician Non-Monetary Compensation regarding “Stark Law,” private physicians who reside and/or practice medicine within the Greater Houston Area are required to pay the full Fair Market Value registration fee.
Target Audience
Physicians, nurses, allied health professionals, residents, fellows, students, administration.
Learning Objectives
After listening to this podcast episode, the participant will be able to:
- Explain the difference between first and second harm
- List and expound on the work of Communication and Resolution Programs
- List and expound on the work of PACT
Course summary
- 0.50 AMA PRA Category 1 Credit™
Houston Methodist is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Houston Methodist designates this for a maximum of 0.50 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 0.50 Attendance
Activity Director
Shlomit Schaal, MD, PhD, MHCM
Executive VP, Chief Physician Executive, Houston Methodist
Professor of Clinical Ophthalmology, Academic Institute
Full Clinical Member, Research Institute
Department of Ophthalmology-Blanton Eye Institute
Houston Methodist Hospital
Weill Cornell Medical College
Experts
Evan M. Benjamin, MD, MS, FACP
Director of Community Innovation
Ariadne Labs
Co-Founder, PACT (Pathway to Accountability, Compassion, and Transparency) Collaborative
Collaborative for Accountability and Improvement
Associate Professor of Medicine, Harvard Medical School
Associate Professor, Health Policy and Management
Harvard T.H. Chan School of Public Health
Available Credit
- 0.50 AMA PRA Category 1 Credit™
Houston Methodist is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Houston Methodist designates this for a maximum of 0.50 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 0.50 Attendance
Price
Registration Instructions
- STEP 1 - Select the applicable fee and add to cart to complete the checkout process.
- STEP 2 - Once registered, click the "Take Course" button to begin the activity.
Fees
| REGISTRATION TYPE | FEE |
|---|---|
Private physician (located within the Greater Houston Area)* | $20 |
* In compliance with HM’s policy on Physician Non-Monetary Compensation regarding “Stark Law,” private physicians who reside and/or practice medicine within the Greater Houston Area are required to pay the full Fair Market Value registration fee.

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