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Quality Time Podcast - How Lean Management Transformed a Health Care System - Online CE Course
Click here to visit the Quality Time podcast page
Lean management focuses on continuous improvement through making incremental process changes to improve quality and efficiency.
In this episode, Dr. Eric Dickson, president and CEO of UMass Memorial Health, shares how lean management principles transformed the largest not-for-profit health care system in central Massachusetts.
Expert: Eric W. Dickson MD, MHCM, FACEP, President & CEO UMass Memorial Health
Notable topics covered:
- Lean management methodology
- Continuous process improvement
- Emergency room efficiency
- True north metrics
Bibliographic References/Further Reading
- UMass Memorial Medical Center in Worcester, MA (ummhealth.org)
- https://www.ummhealth.org/umass-memorial-medical-center/eric-w-dickson-md-mhcm-facep-named-umass-memorial-health-care-president-and-chief-executive-officer-0
- Examining the Relationship Between the Lean Management System and Quality Improvement Care Management Processes
- Lean Management - The Journey from Toyota to Healthcare
Fees
| REGISTRATION TYPE | FEE |
|---|---|
Houston Methodist (HM) employee | Free |
Private physician (located within the Greater Houston Area)* - Click here to register! | $20 |
Private physician (located outside the Greater Houston Area) | Free |
Resident / Fellow / Student | Free |
Allied Health Care Professional / All Others | Free |
* In compliance with HM’s policy on Physician Non-Monetary Compensation regarding “Stark Law,” private physicians who reside and/or practice medicine within the Greater Houston Area are required to pay the full Fair Market Value registration fee.
Target Audience
Physicians, nurses, allied health professionals, residents, fellows, students, administration.
Learning Objectives
After completing this activity, the learner will be able to:
- Explain the concept of lean management methodology.
- Contrast and weigh the value of lean management methodology against other process improvement methodologies.
- Apply lean management methodology.
Speaker
Dr. Eric Dickson, MD, MHCM, FACEP
Mass Memorial Health Care President
Chief Executive Officer
Worcester, Massachusetts
Available Credit
- 0.50 AMA PRA Category 1 Credit™
Houston Methodist is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Houston Methodist designates this Enduring material for a maximum of 0.50 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 0.50 Attendance
Registration Instructions
- STEP 1 - Select the applicable fee and add to cart to complete the checkout process.
- STEP 2 - Once registered, click the "Take Course" button to begin the activity.
Fees
| REGISTRATION TYPE | FEE |
|---|---|
Houston Methodist (HM) employee | Free |
Private physician (located within the Greater Houston Area)* - Click here to register! | $20 |
Private physician (located outside the Greater Houston Area) | Free |
Resident / Fellow / Student | Free |
Allied Health Care Professional / All Others | Free |
* In compliance with HM’s policy on Physician Non-Monetary Compensation regarding “Stark Law,” private physicians who reside and/or practice medicine within the Greater Houston Area are required to pay the full Fair Market Value registration fee