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Process Coach: Advanced Lean Part 3: Human Error and Quick Change Over
Fees
| REGISTRATION TYPE | FEE |
|---|---|
| Houston Methodist (HM) employee | Free |
Learning Objectives
- Identify key concepts and principles of Performance Excellence improvement tools.
- Recognize how continuous improvement supports evidence-based practices.
- Describe the application of Performance Excellence continuous improvement tools including when and why they are used in problem-solving, while optimizing resources and stakeholders.
- Practice applying Performance Excellence principles and methodologies to improve respective area processes.
- Examine personal strengths and areas of opportunities in communication and facilitation skills.
- Define change management factors to address the sustainment of improvements.
- Practice effective coaching skills to develop problem-solvers.
Agenda
General: 8:00 – 9:00 Team
A word from our CEO
Preview the Agenda
Teach Backs
Quick Changeover 9:00 – 12:00 Instructor
Benefits of the Quick Changeover
5 Step Process
Converting Internal to External
Kaizen Tips
Break 10 mins
Simulation: The HM Dragster Challenge Teams
Stop for Lunch 12:00 – 12:45 Team
Lunch will be on your own.
Preventing Human Error 12:45 – 4:15 Instructor
Defining Human Error
Guest Speaker: 1:00 – 2:00 Instructor
NASA Engineer Phillip Burley
7 Steps of Mistake Proofing
High Risk Areas
Exercise: Identifying High Risk Areas Team
Types of Behavior
Exercise: The “Stroop Effect” Team
Process Tour (Time Permitting) Team
The 8 Principles of Mistake Proofing
Exercise: Selecting a Poka Yoke Team
Open Discussion and Next Steps 4:15 – 5:00 Team
General Comments
Concerns, Issues, Etc
Using what you have learned
4 Blocker Report
Wes Waldo, Regional Director for Performance Excellence
Rashna Barge, Program Director
Stephen Marzano, Sr. Project Manager
Karla Bouzas, System Process Engineer
Cliff Sloan, Project Director
Traci Graham, Director Human Resources
Phillip Burley, NASA Engineer
Available Credit
- 6.50 AMA PRA Category 1 Credit™
Houston Methodist is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Houston Methodist designates this for a maximum of 6.50 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 1.00 Medical Ethics and/or Professional Responsibility
- 6.50 Attendance
- 7.00 Nursing Contact Hours
Houston Methodist is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
Houston Methodist will award up to 7.00 nursing professional development contact hours for this activity.