Emerging Leader Program: Navigating Workplace Conflict - Practical Strategies for Managing Difficult Situations

When conflict arises, how equipped are you to manage what happens next? Explore practical strategies for navigating workplace disagreements, managing conflict constructively, and working toward resolution.

Conflict is a natural part of working with others, yet it is often one of the most challenging aspects of the workplace. In this Emerging Leader Program course, participants will explore common causes of workplace conflict and the impact of unresolved disagreements. Through practical communication strategies, conflict management approaches, and workplace scenarios, participants will develop skills for navigating conflict effectively.

After completing this course, you will be able to:

  1. Recognize common causes of workplace conflict and the impact of unresolved disagreements.

  2. Explore approaches and communication strategies for managing and resolving workplace conflict.

  3. Apply conflict management strategies to realistic workplace situations.

Target Audience

Registered Nurses

Learning Objectives

Nursing Learning Outcome:

Upon completing this activity, 75% of registered nurses will report on the post-activity evaluation that their knowledge of workplace conflict, effective communication techniques, and strategies for managing and resolving conflict has increased.

Course summary

Available credit: 
  • 1.58 Attendance
  • 1.58 Nursing Contact Hours

    Houston Methodist is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

    Houston Methodist will award up to 1.58 nursing professional development contact hours for this activity.

Course opens: 
10/01/2026
Course expires: 
11/18/2026
Rating: 
0
Virtual
TX
United States

Amy Shanks, BA, MA

Brittany Bonds, BA

Haylee Lopez, BA, MS

Timothy Sandles, PH.D.

Candace Nunez, BS

Houston Methodist is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

To be awarded 1.58 continuing professional development hours, the participant must attend the program in its entirety and complete the evaluation tool

Available Credit

  • 1.58 Attendance
  • 1.58 Nursing Contact Hours

    Houston Methodist is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

    Houston Methodist will award up to 1.58 nursing professional development contact hours for this activity.

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