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Quality Time Podcast - Leveraging Press Ganey Data to Improve The Health Care Experience - Online CE Course
Click here to visit the Quality Time podcast page
In this episode, Dr. Jessica Dudley explains how Press Ganey uses their substantial collection of workplace and patient survey data to help health care organizations improve physician engagement and wellbeing — which leads to better patient outcomes.
Expert: Dr. Jessica Dudley, chief clinical officer at Press Ganey
Notable Topics Covered
- Using survey data to improve the workforce and patient experience
- Creating a sense of organizational belonging and engagement
- Correlating engagement to patient experience and outcomes
- Acting on generational and gender shifts in medicine
Bibliographic References/Further Reading
- Press Ganey
- Press Ganey Employee Experience eBook
- Why So Many Women Physicians Are Quitting
- How Successful Health Care Organizations Keep Worker Morale Up
- Physician Experience Trends
Fees
| REGISTRATION TYPE | FEE |
|---|---|
Houston Methodist (HM) employee | Free |
Private physician (located within the Greater Houston Area)* - Click here to register! | $20 |
Private physician (located outside the Greater Houston Area) | Free |
Resident / Fellow / Student | Free |
Allied Health Care Professional / All Others | Free |
* In compliance with HM’s policy on Physician Non-Monetary Compensation regarding “Stark Law,” private physicians who reside and/or practice medicine within the Greater Houston Area are required to pay the full Fair Market Value registration fee.
Target Audience
Physicians, nurses, allied health professionals, residents, fellows, students, administration.
Learning Objectives
After completing this activity, the learner will be able to:
- Discuss the use of targeted surveying to identify areas of interest regarding physician engagement and wellbeing.
- Explain the correlation between physician engagement and wellbeing and patient outcomes.
Available Credit
- 0.50 AMA PRA Category 1 Credit™
Houston Methodist is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Houston Methodist designates this Enduring material for a maximum of 0.50 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 0.50 Attendance
Registration Instructions
- STEP 1 - Select the applicable fee and add to cart to complete the checkout process.
- STEP 2 - Once registered, click the "Take Course" button to begin the activity.
Fees
| REGISTRATION TYPE | FEE |
|---|---|
Houston Methodist (HM) employee | Free |
Private physician (located within the Greater Houston Area)* - Click here to register! | $20 |
Private physician (located outside the Greater Houston Area) | Free |
Resident / Fellow / Student | Free |
Allied Health Care Professional / All Others | Free |
* In compliance with HM’s policy on Physician Non-Monetary Compensation regarding “Stark Law,” private physicians who reside and/or practice medicine within the Greater Houston Area are required to pay the full Fair Market Value registration fee.